Corporate Directory

Graham Turner, Chief Executive Officer, appointed to FCTG board 1995.

Graham “Skroo” Turner worked as a vet in western Victoria before moving to London. In London, he and friend Geoff “Spy” Lomas, both of whom were working as vets, took their first steps into the travel industry in 1973 when they invested the equivalent of $A1300 in an ageing bus and started operating budget double-decker bus trips around Europe, North Africa and Asia.

Skroo’s initial involvement with Top Deck ended in the mid 1980s, when he and his colleagues sold the business to management and devoted their full attention to Flight Centre, a business that had less than 30 shops at that time.

As the long serving chief executive officer and managing director of the public company that grew from the small band of Flight Centre shops, Skroo has since presided over a golden era of growth and prosperity for Flight Centre Travel Group Limited.

Robert Baker was appointed as a non-executive director on 20 September 2013. His other positions with FCTG are Audit & Risk Committee Chairman and Remuneration & Nomination Committee member. Rob was formerly an audit partner of PriceWaterhouseCoopers, with experience in the retail, travel and hospitality sectors. Rob holds numerous positions outside of FCTG which include Chairman of Goodman Private Wealth Ltd since October 2014, Chairman of Archdiocesan Development Fund, Catholic Archdiocese of Brisbane since January 2018, Chairman of the Audit and Risk Committee of Australian Catholic University Limited since May 2015, and, Chairman of RightCrowd Limited since August 2017.

John Eales was appointed by the FCTG Board in 2012 as non-executive Director, and is chairman of the Remuneration & Nomination Committee, and also a member of the Audit & Risk Committee.

After retiring from rugby in 2001, John has served in executive or advisory positions with a number of companies and organisations.

John co-founded the Mettle Group in 2003 – a corporate consultancy which was acquired by Chandler Macleod in 2007 and was a director of QM Technologies in the lead-up to its IPO in 2007 and its subsequent acquisition by Computershare in 2009. Currently, John sits on the Magellan Financial Group, Executive Health Solutions and FUJIFILM Data Management Solutions Pty Ltd boards. In addition, he is an occasional lecturer at Sydney’s University of Notre Dame and continues to consult to other major Australian and international companies in the field of leadership, people and corporate culture.

John is a columnist with The Australian Newspaper in the fields of both sport and business and the author of two books, Learning From Legends Sports and Learning From Legends Business.

Colette was appointed as a non-executive director on 7 February 2018. Colette has a 40-year career in retail, marketing and distribution. She has served as a director and advisory board member for both Not-For-Profit enterprises and government boards.

Having held senior roles at David Jones, Pacific Brands and Premier Investments, Colette has played a key role in Australian retail industry using her deep brand, consumer insights, digital and marketing experience to develop strategy and grow businesses. She has served both on the advisory board of Australian Fashion Week and the Melbourne Fashion Festival. Additionally, Colette has used her unique consumer insights to advise CSIRO, The Federal Innovation Council and the business advisory boards of various Federal Trade and Investment Ministers.

Colette is now a non-executive director of FCTG and also serves on the boards of a number of public companies.

Kirsty Rankin was appointed to the FCTG Board on 25 August 2022.

Kirsty is an entrepreneur & former CEO with global experience in data-driven insights, digital transformation, loyalty programs, customer engagement & new product development across multiple industries, organisations & geographies. Kirsty was CEO of Pinpoint Pty Ltd, an organisation that specialised in cultivating customer loyalty and engagement programs, prior to its sale to Mastercard in 2014 & subsequently a global executive with Mastercard in the USA. She is also a non-executive director of Azupay (privately-owned real-time payments platform), Stone & Chalk (leading innovation start-up & scale-up hub) & Skyfii, an ASX-listed omni-data intelligence company.

Kirsty has vast experience in developing capacity in data-driven customer insights, managing digital transformation and developing and implementing customer loyalty programs.

Kirsty is also a member of FLT’s Remuneration and nomination committee, and the Audit and risk committee.

Gary Smith, non-executive Chairman, appointed to FCTG board 2007. Gary has extensive tourism industry experience and has served on a diverse range of boards and tourism industry related bodies during the past 30 years. Gary is a Fellow of the Australian Institute of Company Directors and the Institute of Chartered Accountants. He is a director of Michael Hill International Limited and National Roads and Motorists Association Limited, trading as NRMA.

Graham Turner, Chief Executive Officer, appointed to FCTG board 1995.

Graham “Skroo” Turner worked as a vet in western Victoria before moving to London. In London, he and friend Geoff “Spy” Lomas, both of whom were working as vets, took their first steps into the travel industry in 1973 when they invested the equivalent of $A1300 in an ageing bus and started operating budget double-decker bus trips around Europe, North Africa and Asia.

Skroo’s initial involvement with Top Deck ended in the mid 1980s, when he and his colleagues sold the business to management and devoted their full attention to Flight Centre, a business that had less than 30 shops at that time.

As the long serving chief executive officer and managing director of the public company that grew from the small band of Flight Centre shops, Skroo has since presided over a golden era of growth and prosperity for Flight Centre Travel Group Limited.

Adam Campbell became Flight Centre Travel Group Chief Financial Officer (CFO) in August 2015, after previously serving for a number of years as the company's Australian CFO.

Since his appointment, Adam has worked closely with Global Managing Director and CEO Graham "Skroo" Turner, the Board and other members of the global taskforce to spearhead a number of key business initiatives.

During this time, Adam has also overseen a period of significant cultural and environmental change both within the finance community and beyond. Adam is passionate about the commercial and strategic role of finance, the importance of robust governance and risk frameworks and the need to constantly reinvent yourself as a company, a function and an individual.

Chris Galanty began his career in Flight Centre’s Putney store as a Consultant. That was 1997, during its start-up phase when the company had under 10 shops in the UK, around 20 staff.

Since then, Chris has progressed through the company working as a Store Manager then subsequently as an Area Manager and General Manager. In 2004, he was appointed Managing Director of Leisure and in 2007 Managing Director of Flight Centre Travel Group (FCTG) UK. In 2009, Chris also took on responsibility for FCTG Limited's South Africa market. Then in 2016, Chris was appointed as the Managing Director Europe, Middle East and Africa (EMEA), which encompasses nine brands with a collective turnover of £2.2bn and employs over 3200 people.

Today, Chris is a key member of FCTG’s global executive leadership team in his current role as the Chief Executive Officer of Corporate and is responsible for FCTG’s growth in the corporate travel sector globally.

James Kavanagh began his travel career as a consultant in Dublin in 1997 at Corporate Travel Partners (now FCM) after completing the IATA/UFTAA advanced diploma in Travel & Tourism. He went on to spend a number of years at Carlson Wagonlit Travel in operations and account management and also lectured the Travel & Tourism diploma at college in Ireland.

In 2004, he joined the Flight Centre Travel Group (FCTG) and rapidly progressed his career through roles in account management to Operations Leader, and in 2009 he became the General Manager of FCTG’s corporate division Queensland.

In 2013 he became the National General Manager of FCM Travel Solutions and he went on to become the Executive General Manager of FCTG’s corporate brands (FCM Travel Solutions, Corporate Traveller, Stage and Screen and cievents) in 2018. During this time the corporate business grew to become the largest TMC in Australia winning many accolades. During the 2022 fiscal year, James was appointed CEO of the global leisure business.

Charlene Leiss joined Flight Centre Travel Group (FCTG) during the Boston-based Garber’s Travel Service acquisition by FCM Travel Solutions in 2007.

During her time at Garber’s Travel Service and later FCM Travel Solutions, Charlene headed up the FCM’s Travel Manage Services (TMS) as Vice President Sales. As a highly successful business leader, Charlene was appointed to President for corporate brands USA in 2015.

Charlene is now the Managing Director for FCTG United States of America and key member of FCTG’s global executive leadership team.

Steve Norris began his career with Flight Centre as Store Manager in 2002. Since then, he has progressed from Store Manager to heading up land product.

In an upward trajectory, Steve became the UK Marketing Director in 2007, General Manager of Flight Centre Brand UK in 2009 and then Managing Director of Corporate in 2011 for Europe, Middle East and Africa (EMEA).

Steve is now the Managing Director for Flight Centre Travel Group EMEA and a key member of FCTG’s global executive leadership team.