We acknowledge the traditional owners of country throughout Australia and recognise their ongoing connection to land, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander elders past, present and future, and support the continuation of cultural, spiritual and educational practices. 

Our vision for reconciliation 

Flight Centre Travel Group is a unique, Australian-born company dedicated to diversity and inclusion. Our Global HQ is on Yuggera Country. 
We take pride in being able to showcase Australia to those who want to see it. Our role, as Australia’s largest travel retailer, includes the responsibility of ensuring we do our part to respect the sacred nature of these lands, educate our people and customers, and continue to walk alongside the Traditional Owners of the Lands. 
Our Reconciliation Action Plan 
Since 2006, Reconciliation Action Plans (RAPs) have enabled organisations to sustainably and strategically take meaningful action to advance reconciliation. RAPs are based around the core pillars of relationships, respect and opportunities to provide tangible and substantive benefits for Aboriginal and Torres Strait Islander peoples.  
The four RAP types – Reflect, Innovate, Stretch and Elevate – allow organisations to continuously develop and evolve their reconciliation commitments. 
Our Innovate RAP runs for two years and outlines actions for achieving our vision for reconciliation.  

Through the initiatives showcased in our Innovate RAP, we hope to create educated teams who understand the importance of reconciliation, to see our people develop strong relationships with all Aboriginal and Torres Strait Islander peoples and communities, develop collaborative initiatives that support needs in Aboriginal and Torres Strait Islander communities and collectively celebrate the traditions and journey of our First Nations People. 


An endorsement from Reconciliation Australia  

Reconciliation Australia commends The Flight Centre Travel Group on the formal endorsement of its inaugural Innovate Reconciliation Action Plan (RAP). 

Commencing an Innovate RAP is a crucial and rewarding period in an organisation’s reconciliation journey. It is a time to build strong foundations and relationships, ensuring sustainable, thoughtful, and impactful RAP outcomes into the future. 

Since 2006, RAPs have provided a framework for organisations to leverage their structures and diverse spheres of influence to support the national reconciliation movement. 

This Innovate RAP is both an opportunity and an invitation for The Flight Centre Travel Group to expand its understanding of its core strengths and deepen its relationship with its community, staff, and stakeholders. 

By investigating and understanding the integral role it plays across its sphere of influence, The Flight Centre Travel Group will create dynamic reconciliation outcomes, supported by and aligned with its business objectives. 

An Innovate RAP is the time to strengthen and develop the connections that form the lifeblood of all RAP commitments. The RAP program’s framework of relationships, respect, and opportunities emphasises not only the importance of fostering consultation and collaboration with Aboriginal and Torres Strait Islander peoples and communities, but also empowering and enabling staff to contribute to this process, as well. 

With close to 3 million people now either working or studying in an organisation with a RAP, the program’s potential for impact is greater than ever. The Flight Centre Travel Group is part of a strong network of more than 1,100 corporate, government, and not-for-profit organisations that have taken goodwill and intention, and transformed it into action. 

Implementing an Innovate RAP signals your organisation’s readiness to develop and strengthen relationships, engage staff and stakeholders in reconciliation, and pilot innovative strategies to ensure effective outcomes. 

Getting these steps right will ensure the sustainability of future RAPs and reconciliation initiatives, and provide meaningful impact toward Australia’s reconciliation journey. 

Congratulations on your Innovate RAP and I look forward to following your ongoing reconciliation journey. 

Karen Mundine 

Chief Executive Officer 
Reconciliation Australia