The welfare of animals is very important to us, not only as a company but to the individuals that make up the company. We believe that all animals should live in a reasonable state of welfare and are committed to doing our part to make this a reality.

We are engaging and will continue to engage with employees across the business to benefit from their front-line knowledge and experience. Our goal is to use our influence wherever we can to end the practice of cruel animal attractions. In pursuit of that goal we do not seek to criticise consumers interested in animal attractions, but rather to inform them about potential problems and, where appropriate, provide them with suitable alternatives.

Consumers rely on us for our knowledge and experience and accordingly, we must ensure that we have taken all possible steps to understand animal welfare and how it relates to our business.

Wildlife – Our goal is:

  • To take steps to understand and prevent animal cruelty from being a part of tourism.

Key priorities for the year are:

  • Establishing internal working group to review potentially problematic products and monitor wildlife welfare issues in general.
  • Providing information resources on animal welfare for consultants and creating in-store materials to assist increasing customer awareness about animal welfare.
  • Conducting product reviews to ensure that we are not selling products categorised as Unacceptable Practices under the Association of British Travel Agents (ABTA) Animal Welfare Guidance.