About Us

Environmental Sustainability – Building Brighter Futures Through Sustainable Practices

FCTG Board Commitment to Sustainability

While FCTG has always endorsed responsible tourism and has sought to have minimal environmental impact, the company’s Board is committed to enhancing the company’s record in this important area.

Board members have also made significant individual contributions. FCTG Managing Director and CEO, Graham “Skroo” Turner through the Turner Family Foundation, is a major supporter of the Australian Bush Heritage Fund. The Turner family has also joined with the Queensland Government to protect key rural properties from future development. These properties have since been added to the government’s Nature Refuge conservation program.

Independent director Gary Smith has an extensive background in ecotourism. Formerly an Ecotourism Australia board member, he has also played an integral role in the ecologically friendly Kingfisher Bay Resort on Fraser Island for the past 16 years. During which time, the resort won five Australian Tourism Awards for Environmental Tourism.

FCTG is geographically diverse, with company-owned operations in 14 countries. It has formal structures and procedures in place in Australia to underpin its corporate social responsibility platform.

Carbon Emissions

FCTG is working to reduce office-related emissions by adopting a number of initiatives as outlined below. In most of its individual countries of operation, the company has also established direct links with environmental groups to provide customers with the option of offsetting emissions related to their personal and corporate travel.

Energy consumption

FCTG is actively working to reduce energy usage by:

  • using sensor lighting in all head office locations;
  • installing energy efficient lighting in new tenancy areas, including open plan offices and meeting rooms;
  • minimising after hours air-conditioning use;
  • installing blinds to minimise cooling and heating costs;
  • installing multi-purpose devices to reduce the number of appliances in use;
  • having automatic switch off time clocks for all signage;
  • encouraging staff to switch off appliances and equipment when not in use; and
  • using energy efficient appliances.

Recycling & Waste Reduction

FCTG has taken significant steps to reduce its waste by:

  • ensuring recycling bins are available and accessible;
  • printing information only when necessary and moving towards double-sided copying;
  • reducing packaging;
  • sourcing and using recycled, unbleached, 100% post-consumer paper for printed materials when possible;
  • reducing the number of duplicate subscriptions to periodicals, trade journals and magazines and, where possible, making publications available online;
  • donating old computers and cell phones to charities for re-use.

Shop Design

FCTG has initiated an Environmentally Sustainable Design program for its retail shops. This system imposes guidelines relating to:

  • fit-out materials, including timber usage;
  • lighting and signage;
  • equipment, including water fixtures and fittings; and
  • waste management.


FCTG has a strong health and fitness culture and seeks to provide its people with facilities that allow them to walk, cycle or run to work. Where possible, the company installs bicycle racks, showers, change facilities and lockers in its head office properties. The company has introduced a new sales structure that allows some travel agents to work from home, thereby reducing commuting-related carbon emissions.